Privacy

Last updated October 26, 2026

This page explains what TradeSphere (TradeSphere Group LLC) collects when you join, use the portal at tradesphere.trading, the TradeSphere app for iPhone and Android, and the TradeSphere Discord, and what we do with it. Short version: we collect only what we need to run your membership, we never see your full card number, and we never sell your data.

What we collect

• Your Discord account: your Discord ID, username and avatar when you sign in with Discord, and your roles in the TradeSphere server, so we can give you access.
• Payment details: handled by Stripe. We receive your email, the plan, and payment status. Your card number goes to Stripe, never to us.
• Your signed Member Agreement: the name and email you type, the time you signed and the version of the terms. We keep this as the record of what you agreed to.
• What you save in the portal: watchlists, chart drawings, settings and the like, so they follow you to every device.
• In the TradeSphere app: if you turn on notifications, a push token for your device, the device type (iPhone or Android) and your notification choices (which alerts, quiet hours), so we can send the alerts you picked. If you sign in with Apple, Apple shares your name and an email address (which can be Apple's private relay address).
• Basic logs: the server records requests (time, page, IP address) to keep the site secure and working.

How we use it

• To give you access to the portal and the member channels, and to take it away when a membership ends.
• To send membership messages: receipts (from Stripe), renewal reminders, and Discord DMs about your membership or agreement.
• To keep the record of your signed agreement, including for payment disputes.
• To send the app notifications you turned on. You can turn them off any time in the app's Settings or in your phone's settings.
• To keep the service secure and fix problems.

Who we share it with

• Stripe (payments) and Discord (sign-in and the community), and Apple and Google (delivering app notifications, and Sign in with Apple), only as needed to run your membership.
• Our hosting provider, which stores the portal's data.
• If the law requires it.

We never sell your personal information, and we don't share it for advertising.

Cookies

The portal uses one sign-in cookie to keep you logged in. No ad or tracking cookies. The app does not track you across other apps or websites and has no ads.

How long we keep it

As long as you're a member, and afterwards only what we need for records: payment history and your signed agreement. Ask us and we'll delete the rest.

Your choices

• Cancel any time: manage or cancel your membership.
• Delete your account: in the app, go to Settings > Delete my account, or open a support ticket. We delete your account data within 30 days, except the payment history and signed agreement we have to keep for our records.
• Ask for a copy of your data, or for it to be corrected: open a support ticket in the TradeSphere Discord.

Contact

Open a support ticket in the TradeSphere Discord. That's the fastest way to reach us. You can also email tj@tradesphere.trading. More help: tradesphere.trading/support.

TradeSphere is for education only and is not financial advice.